How We're Different

Personal service. When you call us you talk directly with someone who works in our office and can respond to your request – immediately. No overseas call centres, no forms to fill in – just friendly, fast and efficient service.

Competitive telephony packages. Our monthly Call Carriage Package offers highly competitive rates for call carriage on 13, 1300 and 1800 numbers, with the following features & benefits:

  • Low per minute rates across all call types, billed per second so you only pay for actual time used
  • Includes $50 of call time (up to 600 minutes) and a number of services at no extra charge (e.g. adding or changing answer points, changes to call routing and set up, call overflow, etc)
  • Discounts for customers who also License a phone name from us
  • One bill for both Phone Name License and Call Carriage with free detailed call reporting available

Special packages for start ups

"Our decision to use 1300 ITS URGENT on our vehicles has ensured our monthly call volumes have increased steadily each month."

Rebecca Radcliff,Fast Rider Couriers

Improve your Marketing Returns

As marketing professionals, we understand that the telephone remains a powerful tool for securing business, and should work together with your website, traditional and digital marketing to increase customer contact and maximise sales.

Consider a Phone Name

We offer phone names and phone numbers. Whilst phone names are not suitable for every business, they have been proven to significantly increase advertising response rates and, over time, become a valuable branding and marketing tool for your business. We’ll help you come up with a relevant and highly memorable phone name, or a preferred number sequence.

Why We’re Better

Phone Names Major Telco
We help you select a customised phone name or preferred number You are allocated a random number
You confirm your service requirements on a simple one-page document Complex documentation
We connect you promptly You wait up to 10 working days to get connected
We respond personally and immediately to any routing or answer point changes, FREE of charge You submit in writing any requests for changes to answer points, etc and wait for up to 2 working days for completion, and are charged up to $40 per request
Get your 1300 number today

$50 worth of call credits –
that’s up to 600 minutes of talk
time included.

Our Call Carriage Package

Call forwarding to fixed line or mobile phone answer points

Highly flexible call routing to one or many different answer points:

  • Interactive – caller selects options
  • Automatic location based
  • Automatic time of day
  • Automatic day of week
  • Call overflow
  • FREE changes to answer points or routing
  • Customised greetings
  • Detailed call reporting

Additional services at highly competitive rates:

  • Recording of your customised greeting
  • Voice to email
  • Live answering service
Get your 1300 number today

Call carriage fees & charges ( ex GST )

All packages include $50 worth of call charges per month - that's up to 600 minutes!

$50 Monthly Service Fee (per connection) 13 ˇ /1300 Numbers
Number Connection Fee (one-off) per connection* $50
Number Access Fee (per month) per connection* Included
Local Calls (first 10 minutes)** Free
Local Calls After first 10 minutes (per minute)** 8c
All other calls, including calls from mobile phones (per minute)** 12c
All calls terminating on a mobile (per minute)** 25c
Simple changes to initial setup** Included
Complex changes to initial setup** POA
Up to 2 additional answer points (per month) Included

** Invoiced in arrears ˘ A 13 number incurs an additional government tax of approximately $8,000 per annum, which is invoiced monthly in advance.

Get a 1300 number today

Secure yours before it's gone.